My discount code isn’t working – what should I do?

1 min. readlast update: 02.17.2025

If your discount code isn’t working, please try the following steps:

  1. Check the code format: Make sure the code is entered in all capital letters. For example, use “JOIN18” instead of “join18.”
  2. Verify eligibility: Some discount codes apply only to specific challenges. For instance, the code might be valid only for $5,000 challenges.
  3. Confirm code availability: The code may have expired, or the promo may have had a limited number of uses. Follow us on social media to stay updated on future promotions.
  4. Remove any extra spaces: Double-check that there are no extra spaces at the beginning or end of the code, as these can cause an error.
  5. Contact support: If none of the above steps resolve the issue, please reach out to our support team at support@prop365.com for further assistance.
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